Having an excellent team and delivering high-quality technology products doesn't automatically set up your business for success. Some businesses still face unsatisfactory results. The combination of the human component with cutting-edge tools can’t really be effective without efficient and standardized delivery processes.
Process standardization is a strategy focused on establishing a set of validated procedures that define the best and most reliable practices to be carried out within
your business. At the same time, it allows the maximum use of human resources and technology, while maintaining a service quality adapted to your customers needs. This type of strategy is indispensable, promoting synergy between people and materials to achieve the most effective service methods for your business.
The truth is standardized processes are the backbone of your business performance. It gives you a baseline to track and measure performance, telling you whether you’re utilizing all available resources, allowing you to maximize revenue. Standardization will also put in place the structure for your team to execute high-quality work efficiently as well as provide a scalable infrastructure for the future growth of your business.
The demands and workflows of a services business are very unique in comparison to most businesses. Your core services/product are your resources and the skills they bring to deliver projects from conception to completion. So, you need a purpose-built solution such as PSA software to support and take the complexity out of your key workflow processes and one that works in tandem with process standardization.
Taking the above into consideration, let’s take a deeper look at 3 of the most important reasons companies have integrated our PSA software...
Automate Your Workflows
Competition for professional services firms is higher than ever! PSA software helps you stand out from competitors by freeing time spent on manual overhead tasks and focus that time on more revenue orientated tasks and projects. More advanced, robust PSA solutions also provide CRM and financial modules right out of the box. This eliminates the need for your resources to set up projects manually. Time saved on administrative duties can be better-spent on customer satisfaction and ultimately greater turn-over.
Tight Control of Projects
PSA software typically comes out of the box with an array of features around project management which allows you to effectively budget and plan. In addition to project visibility, your resources will also have the necessary insights to stay within project scope and budget from conception to completion of each project. This is because PSA software allows you to track your project costs at a very granular level. You can easily account for every minute of time spent on each project and all the resources associated with it. Additionally, this allows you to analyze the productivity of your assigned resources to help you maximize your output.
Enhanced Decision Making
Incorrect or uninformed project decisions is a huge time waster and a risk for your service firm. PSA software contains all your relevant information around a project in one unified solution. Any updates or changes made are global across the PSA solution giving all your resources access to view the changes avoiding manual edits. Additionally, PSA software enables your resources to track all your projects: you can view historical costs, risks, and pay-offs in order to get better insights on how to price in the future. Information is key for effective management of your service firm, and PSA software provides the answer!
Standardized automated workflows can propel your service-based business to a new level of performance and growth. However, finding a workflow solution that specifically meets the needs of you and your team isn’t easy. Different companies have different requirements and use different methods to get work done. So when deciding make sure your chosen PSA solution matches your requirements closely.
To learn more about how PSA software can help with productivity, check out our other blog - Professional Services Automation: Everything You Need In One Solution
Trial the PSA Software Built by Service Professionals for Service Professionals!
CrossConcept Continuum goes beyond traditional PSA solutions available today by incorporating cutting-edge UI technology making the solution more user-friendly, resulting in fewer clicks within the solution and time spent logging data. CrossConcept Continuum has been built from the ground up to integrate with all major accounting systems to seamlessly synchronize projects and accounting within one unified system.
Our innovative PSA solution allows organizations to maximize proﬁtability by
integrating connecting projects and ﬁnancial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises.
CrossConcept has decades of experience helping service organizations automate their processes. Clients have ranged in size from a handful of people to over thirty thousand. The founder's and team’s real-world experience is what drove and shaped the creation of CrossConcept Continuum.
Our solution is a simple, yet powerful PSA solution built with the end-user in mind - fast, flexible, powerful, and user-friendly! We are offering all new clients a free 2-week trial with no contract obligations. This is a great opportunity for any business to try out the solution and decide if PSA software is for you!
To book a free 15-minute consultation, email: email@example.com or call: 1-888-528-3898 x110.