Net2Net Case Study | crossconcept

Net2Net Automate Business Processes with the Future of PSA!

 

"CrossConcept Continuum PSA makes it easier for me to do my job as CEO. I don't think of it as just a PSA system, but rather as a business solution that enables me to manage my entire business on a daily basis.

 

We seen a monthly calculated saving of 18.5% on time usually spent using legacy systems, spreadsheets, and outdated methods"

 

- Brian Pavlidis, President, Net2Net IT Solutions

 

The Background

Net2Net is a Canadian based IT Solution partner. Whether they are required on a project-by-project basis, or to support the complete infrastructure, they are committed to offering the highest quality of service and attention to detail within their industry

 

The Net2Net team takes pride and implementing and supporting IT solutions in disciplines such as security, server, and workstation management, messaging, storage, virtualization, specialized hosting, and others.  They also provide incremental IT labour on a project by project basis to get through immediate needs.  Regardless of the project scope, they are thorough in their work always following best practices, and their commitment to the project is complete from beginning to end!

The Challenges

Net2Net It Solutions faced the following issues on a daily basis:

 

  • Too much time spent verifying information due to disconnected data 

  • Budget alignment issues were often discovered when it was too late to make a difference

  • Reports lacking structure and insight to make smart business decisions

  • No central system to monitor if time is being billed properly

  • Project a managers had little view into financials leaving them unable to see how they were doing against budget

Brian from Net2Net said, “A lack of insight was the biggest issue we face as a business. Using legacy systems and multiple applications left us playing a guessing game when it came to analyzing our operations"

 

Net2Net is a growing business with many customers, in order to keep on top of clients and grow the business they needed an integrated solution to help them automate their process. The company evaluated CrossConcept Continuum PSA and never looked back.

How CrossConcept PSA Helped

CrossConcept Continuum PSA now offers Net2Net a number of advantages, such as:

 

  • Employee time and expenses is immediately available against a project making it easy to track costs against projects and budget

 

  • They now have access to view costs against budget and can make smarter, more informed business decisions

 

  • All processes are more efficient, allowing the business to effectively take on more accounts

 

  • The invoicing process has been cut down significantly. It is no longer necessary to re-input and re-verify data

 

Brian from Net2Net added, "CrossConcept Continuum PSA makes it easier for me to do my job as CEO. I don't think of it as just a PSA system, but rather as a business solution that enables me to manage my entire business on a daily basis."

 

 

"We seen a monthly calculated saving of 18.5% on time usually spent using legacy systems, spreadsheets, and outdated methods"

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