Mauricio Aponte Torres
Sr. Technical Consultant
Mauricio Aponte Torres joined CrossConcept, Inc. in 2017 as a Senior Technical Consultant. He is a Computer Systems Engineer with 10+ years of experience in IT Project Management, Business Systems Administration, and Technical Support.
During 8 years, he worked as the PSA IT Project Manager for Schlumberger, the global lead company in the oilfield and gas services industry. In this role he performed deployment and administration, configuration and customization, and end-user support and training of the Professional Services Automation software Changepoint. His achievements include the centralization of the business opportunities workflow, the deployment of a job-tracker for the Data PetroTechnical Sub-Segment, and the construction of automated project performance forecast reports. His previous experience include work as a Global Service Desk Analyst for the Schlumberger IT Function; as a Technical Support Router for the Microsoft Corporation; and as a Software Instructor for the Virtual Training Company.
He has bilingual communication skills which have been valuable during several onsite training sessions he conducted about PSA systems in various countries, including Malaysia, India, Russia, China, Scotland, the United Arab Emirates, Saudi Arabia, Kuwait, and Qatar. His collaboration skills have been also valuable during 5 years in which he worked remotely from Dubai with a team located in the USA, United Kingdom, Italy, and India.
He holds Industry Certifications from Microsoft, Cisco, ITIL, and TSIA.